CHANIKA · Candidate #2052

Back Office Coordinator and Call Center Assistant

Back Office Coordinator and Call Center Assistant · Administration & Office Support · Buttala, Monaragala

1 CV available

✓ Approved Candidate

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Applicant Summary

Worked as a Back Office Coordinator and Call Center Assistant at SINGER (Mobile Phone Distribution Company) from May 2025 to 30/06/2026, handling customer inquiries, coordinating order processing, and maintaining customer and product data. No longer employed at SINGER. Holds NVQ Level 3 in Computer Application Assistance and has experience in administrative support, record-keeping, and customer service.

Professional Details

Job TitleBack Office Coordinator and Call Center Assistant

IndustryAdministration & Office Support

LocationButtala, Monaragala

CountrySri Lanka

Skills & Expertise

Microsoft WordMicrosoft ExcelMicrosoft AccessData entry and digital record managementReport preparation and documentationBasic accounting and cash handling knowledgeCustomer Relationship ManagementCommunication and interpersonal skillsTime management and accuracyProblem-solving and multitasking

Professional Experience

Back Office Coordinator and Call Center AssistantHandled customer inquiries and coordinated order processing; maintained accurate customer and product data records; supported sales and administrative documentation processes; developed strong communication and multitasking abilities.

Education & Qualifications

NVQ Level 3 – Computer Application Assistant

G.C.E. Advanced Level

G.C.E. Ordinary Level