H.NETHMI · Candidate #2353

Student

Student · Customer Service & Call Centre · Delgoda, Gampaha

diploma 1 CV available

✓ Approved Candidate

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Applicant Summary

Student with communication, teamwork, problem-solving, and customer service skills. Has experience as a Call Center Assistant and has completed a Diploma in Information Technology, with additional studies in English and Management.

Professional Details

Job TitleStudent

IndustryCustomer Service & Call Centre

Education Leveldiploma

LocationDelgoda, Gampaha

CountrySri Lanka

Skills & Expertise

Good Communication SkillsCustomer Service SkillsTeamworkComputer LiteracyMicrosoft WordMicrosoft ExcelInternet & EmailTime ManagementProblem SolvingPositive AttitudeAbility to work under pressure

Professional Experience

Call Center AssistantHandled inbound and outbound customer calls professionally; assisted customers by providing accurate information and resolving inquiries; maintained customer records and updated information in the system; worked as part of a team to achieve daily performance targets.

Education & Qualifications

G.C.E. Ordinary Level (O/L) ExaminationPassed all 9 subjects

G.C.E. Advanced Level (A/L) Examination – Commerce StreamPassed 2 subjects (Acc, Bs); re-sitting the A/L Examination

Diploma in Information TechnologyCompleted

Diploma in EnglishReading

Diploma in ManagementCurrently following