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Hirushi · Candidate #2464

IT Support Assistant
IT Support Assistant · Information Technology (IT) & Software · Ukuwela, Matale
degree-bachelor 1 CV available
✓ Approved Candidate

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01

Applicant Summary

Motivated and detail-oriented IT Support Assistant with hands-on experience in hardware and software troubleshooting, Windows OS installation, and user support. Currently pursuing a degree in Software Engineering and experienced in supporting staff and students, managing IT systems, and maintaining daily operations.
02

Professional Details

Job TitleIT Support Assistant
IndustryInformation Technology (IT) & Software
Education Leveldegree-bachelor
LocationUkuwela, Matale
CountrySri Lanka
03

Skills & Expertise

Hardware & Software TroubleshootingMS Office (WordExcelPowerPoint)Windows OS InstallationEmail & InternetPCprinterand peripheral repairSystem maintenance & updatesNetwork access configurationIT inventory and asset tracking
04

Professional Experience

IT AssistantProviding technical support to staff and students; troubleshoot hardware and software issues; install and maintain Windows Operating Systems; manage IT inventory and asset tracking; configure and maintain email accounts and network access; support students and staff with MS Office and other applications; train staff and students on using IT equipment effectively
05

Education & Qualifications

Software Engineering Degree (Present)Kandy
Diploma in Information TechnologyMatale; studied computer systems, networking, and database fundamentals; gained knowledge in hardware & software troubleshooting; learned MS Office applications and IT support basics
Diploma in EnglishMatale; developed skills in grammar, writing, and communication; improved business communication and presentation skills
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