L.M. · Candidate #2547

Trainee Lead customer service Marketing Management Assistant

Trainee Lead customer service Marketing Management Assistant · Customer Service & Call Centre · Wariyapola, Kurunegala

degree-bachelor 1 CV available

✓ Approved Candidate

Privacy-protected public view

Applicant Summary

Empathetic and customer-focused customer service professional with experience in retail, restaurant service, and youth/community coordination. Has managed phone and in-person queries, online order coordination, event coordination, and team leadership responsibilities.

Professional Details

Job TitleTrainee Lead customer service Marketing Management Assistant

IndustryCustomer Service & Call Centre

Education Leveldegree-bachelor

LocationWariyapola, Kurunegala

CountrySri Lanka

Skills & Expertise

FacilitatingCompereingTeam BuildingEvent ManagementCustomer CareCoordinationPoint-of-sale proficiencyAdult careYouth EmpowermentEmpathyComputer skillsInterpersonal skillsProblem-solving

Professional Experience

Lead customer service Marketing Management AssistantServed full sections during peak hours, substituted for hosting and bartending, maintained compliant and safe work environments, handled online order coordination and event coordination.

Youth Development OfficerPlanning of operations, establishing youth for impact driven business, coordination with institutions, social care activities, and coordinating community based groups.

Programme CoordinatorLed 4 zones and 144 members; handled coordination, planning of operations, community-based humanitarian actions, community link building, and youth impact driven programs.

Business coordinating AssistantLed 144 youth in two batches and other training sessions for youth officers; responsible for IGA activities implemented by SIBN Lanka.

Education & Qualifications

GCE O/LResults: Sinhala B, English C, Buddhist C, Science C, AGR.Food TEC B, Mathematics C, History C, Dancing C, Tamil (second language) S

GCE A/L (Arts)Results: Geography A, Home Economic B, Communication media science C, General English S

Reading English level 04

Certificate course on Media and communication & training

Executive Certificate in Leadership & Animation

Certificate Course on Community Empowerment & coordination

Qualified in SIBN Youth Society Mobilization

Coordinator Youth corps – Youth council Sri Lanka

Certificate course in youth empowerment

Certificate in community mobilization

Reading Plantation Management & Validation