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ANBIGANESHAN · Candidate #2620

Customer Care Officer
Customer Care Officer · Administration & Office Support · Kurunegala, Kurunegala
degree-bachelor 1 CV available
✓ Approved Candidate

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01

Applicant Summary

Reliable and detail-oriented administrative assistant with experience in training center operations, customer care, and office administration. Able to manage records, coordinate certifications, and support team activities efficiently.
02

Professional Details

Job TitleCustomer Care Officer
IndustryAdministration & Office Support
Education Leveldegree-bachelor
LocationKurunegala, Kurunegala
CountrySri Lanka
03

Skills & Expertise

Office AdministrationCustomer Service & CommunicationTime ManagementMicrosoft Office BasicsProblem SolvingTeamwork & Initiative
04

Professional Experience

Administration OfficerManaged day office administration activities; coordinated student certification examinations (NVQ, NTT, VTA); prepared reports, maintained files, and handled official documentation; supported training programs and management activities.
Customer Care OfficerHandled customer and trainee inquiries professionally; assisted with student registrations and course scheduling; maintained accurate trainee records and databases; delivered high-quality customer service and administrative support.
05

Education & Qualifications

Bachelor of Arts (BA) – Humanities & Social Sciences (Ongoing)
Diploma in Human Resource Management (Ongoing)
Diploma in Information Technology
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