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Anuradha · Candidate #2882
Operations Manager
Operations Manager · Administration & Office Support · Dambulla, Matale
degree-bachelor 1 CV available
✓ Approved Candidate
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Applicant Summary
Dedicated and focused HR / Administrator with 22+ years of experience in sales, administration, HR, and operations. Experienced in managing teams, improving processes, sales administration, credit management, and HR strategy implementation.
Professional Details
Job TitleOperations Manager
IndustryAdministration & Office Support
Education Leveldegree-bachelor
LocationDambulla, Matale
CountrySri Lanka
Skills & Expertise
Professional Experience
Operations ManagerDevelop and implement operational strategies; maintain communication with managers, staff, and vendors; improve processes; oversee inventory, supply chain coordination, and resource allocation; manage cross-departmental collaboration; monitor performance metrics; lead and mentor teams.
Manager Sales Administration & Credit ManagementDeveloped and monitored credit control systems; established customer payment policies; checked credit reports and approved/denied invoices; monitored Sales Force Automation usage; managed user and license administration; provided Salesforce training and support.
Human Resource & Administration ManagerDeveloped and implemented HR strategies; handled employee relations and recruitment; supported human capital development; oversaw employee welfare activities; collaborated on administrative policies; reviewed expenditure and operational reports.
Administration Manager – Consumer SaleManaged consumer sales administration and performance reporting; streamlined processes and systems; supervised office premises; trained staff; developed policies and procedures; ensured compliance; oversaw contracted services and bill verification.
Sales Administration ManagerManaged sales administration, performance reporting, and process improvements; oversaw revenue and expense controls; supported annual target planning and sales forecasting.
Asst. Manager Sales AdministrationPrepared target budgets; managed sales admin assistants; handled incentives and expense approvals; maintained sales rep appointments and resignations; carried out sales analysis.
Administrative ExecutiveImplemented a Sales Monitoring System Software for distributors; prepared weekly sales monitoring reports, expense statements, and sales reports; finalized monthly sales forecast and production contract sheets.
Company Sales RepresentativeSold chemicals to hardware outlets; monitored competition; serviced existing accounts; obtained orders; established new accounts.
Education & Qualifications
Bachelor of Management Studies Honor (Specialized in HRM)
Diploma in Management
Higher National Diploma in Human Resource Management
Certificate course in Java Software Development
Certificate Course in Computer Hardware Engineering