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Senadheera · Candidate #2900

Junior Executive - Contact Centre
Junior Executive - Contact Centre · Customer Service & Call Centre · Dodanduwa, Galle
degree-bachelor 1 CV available
✓ Approved Candidate

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01

Applicant Summary

Motivated and responsible recent Advanced Level qualified student with a strong academic background in Biological Science. Experienced in customer support through a junior executive contact centre role and demonstrated leadership as Deputy Head Prefect.
02

Professional Details

Job TitleJunior Executive - Contact Centre
IndustryCustomer Service & Call Centre
Education Leveldegree-bachelor
LocationDodanduwa, Galle
CountrySri Lanka
03

Skills & Expertise

MS Office Suite (Microsoft WordExcelPowerPoint)Leadership & Team ManagementExcellent Communication and Customer Service SkillsNumerical Ability and Attention to DetailProblem Solving and Analytical ThinkingTime Management and OrganizationBasic Knowledge in Finance and Accounting Concepts
04

Professional Experience

Junior Executive - Contact CentreCurrently employed, full-time; handled customer inquiries and provided customer support through calls; assisted customers with service-related issues and customer requests.
Deputy Head PrefectLed and managed a team of prefects, organized school events and assemblies, acted as a bridge between students and teachers, and developed leadership, communication, and problem-solving skills.
05

Education & Qualifications

G.C.E. Advanced Level ExaminationBiological Science Stream; Agricultural Science - B, Chemistry - S, Biology - S
G.C.E. Ordinary Level ExaminationsObtained 5 A's, 3 B's, 1 C
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