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VIWEGANANDAN · Candidate #456

IT JOB
IT JOB · Information Technology · kelaniya, gampaha
degree-bachelor 1 CV available Public Profile
✓ Approved Candidate

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01

Applicant Summary

Performance-driven Senior Support Analyst with over 2 years of experience providing L1/L2 technical support across BPO, banking, and legal sectors. Proven track record in incident management, hardware/software troubleshooting, and maintaining high SLA compliance. Adept at managing ticketing systems and supporting global users in high-pressure environments.
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Professional Details

Job TitleIT JOB
IndustryInformation Technology
Education Leveldegree-bachelor
Locationkelaniya, gampaha
Countrysri-lanka
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Skills & Expertise

AdaptabilityCustomer ServiceIT SIDEleadership & teamwork.Strong teamwork and collaboration skills
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Professional Experience

Experience
Experience
Experience
Experience
Experience
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Education & Qualifications

Education
Education
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Education